shipping
At The Simple Folk, we appreciate how important it is to have your order delivered to you as quickly as possible, and as such, we will process it with the greatest level of care and expediency.
All orders placed on this website will be dispatched from our fulfilment warehouse based in the UK. For orders shipping to EU countries, please visit our EU Store.
If you wish to ship your order to any of the following destinations: Australia, Brazil, Canada, China, Hong Kong, Israel, Japan, Macao, Malaysia, New Zealand, Singapore, South Korea and the United States, please visit our US Store.
Our dedicated customer care team is available and happy to help you however they can. If you need any assistance, you can email them here or call 0800 056 0594.
Christmas Delivery
Make sure your orders arrive by Friday 22nd December – keep reading for more details.
- UK: order by 18th December
- Channel Islands, Northern Ireland and all other international destinations*: order by 8th December
*For a full list of destinations, please see shipping zones below.
Orders placed after 12 noon GMT on the dates above cannot be guaranteed for holiday arrival. Find more information about shipping times and costs below.
Order Placement
Orders placed on this website will be shipped from the UK and invoiced in British Pounds (GBP).
It takes one to three business days for us to process and ship your order. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will always try to inform you of any unexpected delays.
We encourage you to refer to our Christmas Delivery dates for more information on whether your order will reach you in time for the holidays!
International Customers
International orders placed outside of the United Kingdom may be subject to customs or import fees. Any customs or import fees are to be paid by the recipient once the parcel reaches its destination. Customs policies and import duties vary widely from country to country and unfortunately, we do not have control over them. You can contact your local customs office for more information.
Customs regulations in certain countries require ID to be provided for customs clearance on orders. All information provided by you will be stored safely and securely. Errors or missing information may cause delays beyond our original delivery date and the carrier may contact you to correct it. We collect this information for some countries. However, it may happen that these countries' customs offices need additional information and you might be required to provide that data directly to the delivery carrier.
Undeliverable Packages
If you refuse a shipment from The Simple Folk, you are responsible for the original shipping charges, import fees that are included on the package, and the cost of returning the package to The Simple Folk. This amount will be deducted from your merchandise refund.
Shipping Costs
Below you can select your shipping zone to review the delivery costs and estimated delivery window (after dispatch). Please note these costs do not include international customs or import fees that may be applied once your parcel reaches its destination.
Afghanistan, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Bahamas, Bahrain, Bagladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, Fiji, French Guyana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Reunion, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Africa, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis And Futuna, Western Samoa, Yemen, Zambia and Zimbabwe.
FREE shipping for orders over £300 (2–5 weeks)
£20 shipping for orders under £300 (2–5 weeks)
- FREE shipping for orders over £75 (1-3 business days)
- £4.50 shipping for orders under £75 (1-3 business days)
- FREE shipping for orders over £75 (2-4 business days)
- £5.50 shipping for orders under £75 (2-4 business days)
- FREE Standard Shipping for orders over £75 (3-5 business days)
- £14.50 Standard Shipping for orders under £75 (3-5 business days)
- FREE shipping for orders over £150 (3–5 business days)
- £20.00 shipping for orders under £150 (3–5 business days)
- FREE shipping for orders over £150 (3–5 business days)
- £39.50 shipping for orders under £150 (3–5 business days)
Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina*, Aruba, Bahamas, Bahrain, Bangladesh*, Barbados, Belarus, Belize, Benin, Bermuda*, Bhutan, Bolivia*, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile*, Colombia, Comoros, Congo, Costa Rica, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic*, Ecuador, Egypt, El Salvador*, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala*, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India*, Indonesia*, Iraq, Jamaica*, Jordan*, Kazakhstan*, Kenya*, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico*, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria*, Oman*, Pakistan, Panama, Papua New Guinea, Paraguay, Peru*, Philippines, Qatar*, Réunion, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia*, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Africa*, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Taiwan*, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates*, Uruguay*, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia and Zimbabwe.
- FREE shipping for orders over £300 (3–5 business days)
- £39.50 shipping for orders under £300 (3–5 business days)
*Countries, regions and jurisdictions that may require an ID number.