shipping

At The Simple Folk, we appreciate how important it is to have your order delivered to you as quickly as possible, and as such, we will process it with the greatest level of care and expediency.

If you wish to ship your order to any of the following destinations: Australia, Brazil, Canada, China, Hong Kong, Israel, Japan, Macao, Malaysia, New Zealand, Singapore, South Korea and the United States, please visit our US Store

Our dedicated customer care team is available and happy to help you however they can. If you need any assistance, you can email them here or call 0800 056 0594.

Order placement

Orders placed on this website will be shipped from the UK and invoiced in British Pounds (GBP). 

It takes one to three business days for us to process and ship your order. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will always try to inform you of any unexpected delays.

 

International customers

International orders placed outside of the United Kingdom may be subject to customs or import fees. Any customs or import fees are to be paid by the recipient once the parcel reaches its destination. While we cannot specify the exact cost, as it varies by destination, we recommend consulting your local customs office (or your country's tax authority website) for an estimate.

Customs regulations in certain countries require ID to be provided for customs clearance on orders. All information provided by you will be stored safely and securely. Errors or missing information may cause delays beyond our original delivery date and the carrier may contact you to correct it.

 

Undeliverable packages

If you refuse a shipment from The Simple Folk, you are responsible for the original shipping charges, import fees that are included on the package, and the cost of returning the package to The Simple Folk. This amount will be deducted from your merchandise refund.

 

Shipping Costs

Below you can select your shipping zone to review the delivery costs and estimated delivery window (after dispatch). Please note these costs do not include international customs or import fees that may be applied once your parcel reaches its destination.

*Indicates countries, regions and jurisdictions that may require an ID number.

 

UK Mainland

  • FREE shipping for orders over £75 (1-3 business days)
  • £4.50 shipping for orders under £75 (1-3 business days)

Northern Ireland

  • FREE shipping for orders over £75 (2-4 business days)
  • £5.50 shipping for orders under £75 (2-4 business days)

Channel Islands & Isle of Man

  • FREE Standard Shipping for orders over £75 (3-5 business days)
  • £14.50 Standard Shipping for orders under £75 (3-5 business days)

European Union
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy*, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain* and Sweden

  • FREE shipping for orders over £75 (5-8 business days)
  • £10 shipping for orders under £75 (5-8 business days)

Rest of Europe
Albania, Andorra, Armenia, Azerbaijan, Bosnia and Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway*, San Marino, Serbia, Switzerland, Turkey and Vatican City

  • FREE shipping for orders over £150 (6-10 business days)
  • £15 shipping for orders under £150 (6-10 business days)

More international destinations

Mexico*, Indonesia, Philippines, South Africa*, Taiwan*, Thailand and United Arab Emirates*

  • FREE shipping for orders over £150 (3–5 business days)
  • £20.00 shipping for orders under £150 (3–5 business days)

Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina*, Aruba, Bahamas, Bahrain, Bangladesh*, Barbados, Belarus, Belize, Benin, Bermuda*, Bhutan, Bolivia*, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile*, Colombia, Comoros, Congo, Costa Rica, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic*, Ecuador, Egypt, El Salvador*, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala*, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India*, Indonesia*, Iraq, Jamaica*, Jordan*, Kazakhstan*, Kenya*, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico*, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria*, Oman*, Pakistan, Panama, Papua New Guinea, Paraguay, Peru*, Philippines, Qatar*, Réunion, Russia, Rwanda, Samoa, São Tomé & Príncipe, Saudi Arabia*, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Africa*, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Taiwan*, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates*, Uruguay*, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia and Zimbabwe.

  • FREE shipping for orders over £150 (3–5 business days)
  • £39.50 shipping for orders under £150 (3–5 business days)